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What to expect
Pros
- 👍Outstanding customer service from staff like Gordie, Erin, and Kean
- 🌴Beautiful pool area and spacious rooms
- 🍹Great cocktails and food options at the hotel bar and restaurant
- 🏊♂️Fantastic pool for relaxation and enjoyment
- 🛌Comfortable and well-appointed rooms
- 👫Friendly and helpful staff throughout the hotel
- 🎉Great location close to downtown and shops/restaurants
- 🍪Lovely welcome amenities like free cookies and cocktails
- 🍽️Enjoyable breakfast options, including buffet and upgrades
- 🌟Excellent amenities and cleanliness of the resort
Cons
- ❄️Inconsistent air conditioning in some rooms
- 🧼Rooms showing signs of age and needing maintenance
- 🚗Limited parking options and high fees
- 🔑Issues with room key cards not working properly
- 💰Overpriced room rates for the quality provided
- 🔊Noise issues with AC units and hallway disturbances
- 👶Not very kid-friendly hotel with limited activities for children
- 🍽️Limited dining options and slow room service
- 🛎️Lack of valet and luggage services, impacting guest experience
- 🏝️Potential improvements needed in room cleanliness and maintenance
What this place has to offer
Renaissance Palm Springs Hotel is conveniently located in the popular Palm Springs City Center area. The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at Renaissance Palm Springs Hotel. Flat screen television, air conditioning, heating, wake-up service, desk can be found in selected guestrooms. The property offers various recreational opportunities. Renaissance Palm Springs Hotel is an excellent choice from which to explore Palm Springs (CA) or to simply relax and rejuvenate.
Where you'll be sleeping














Guest room, 2 Queen, Pool view, Balcony
2 queen beds














Junior Suite, 1 King, Sofa bed, Mountain view
1 sofa bed and 1 king bed or 1 king bed or 1 double bed or 1 double bed and 1 queen bed













Guest room, 1 King, Poolside view, Balcony
1 king bed














PURE Allergy Friendly, Guest room, 1 King, Poolside view
1 king bed












Guest room, 1 King
1 king bed











Junior Suite, 1 King, Sofa bed, Pool view, Balcony
1 sofa bed and 1 king bed or 1 double bed












PURE Allergy Friendly, Guest room, 1 King
1 king bed








PURE Allergy Friendly, Guest room, 2 Queen, Pool view
2 queen beds













1 Bedroom Executive Suite, 1 King, Sofa bed
1 double bed or 1 king bed and 1 sofa bed













1 Bedroom Presidential Suite, In Loft: 1 King, Sofa bed
1 double bed
What other guests say about this hotel
Gordie and Tracey are awesome
Stayed at the hotel and was in lobby about get an uber to go the airport (No cash for tip) but Gordie and Tracey offered to take us to the airport anyhow. So thoughtful and much appreciated! Will defi...
Bad
Only pool us good
Very dirty everywhere
I gonna come back for sure
Very good location , clean room and comfortable beds
Nothing
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is improving 7.53% over the period.
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