Kempinski Hotel Cancun

Name: Kempinski Hotel Cancun
Address: Retorno del Rey #36, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
Rating: 9.097404202719408

Cancún, Mexico

Retorno del Rey #36, Zona Hotelera, 77500

9.1Rating

ExceptionalRated by Guests

809Reviews

What to expect

Pros

🌟Amazing service from staff
🏖️Beautiful beach views
🍴Delicious and varied food options
🏊Great pool area and amenities
💆Exceptional spa experience
🍹Fantastic cocktails and drinks
🎉Entertaining shows and activities
🛏️Comfortable and spacious rooms
👪Family-friendly environment
🌞Stunning views and serene location

Cons

💸Expensive hotel with extra costs
👎Poor WiFi connection
🚨Inconvenient alarm disturbance
🚻Outdated bathrooms and amenities
🦠Cleanliness issues in some rooms
🎤Loud music at the pool area
🍽️Limited dinner options at the hotel
🚗Distance from city center and need for shuttle
🕰️Slow or unresponsive staff in some cases
🦟Reports of bed bugs and pest issues

What this place has to offer

Things to do and ways to relaxFitness center, Hot tub, Massage, On-site entertainment, Pool with view, Private beach, Sauna, Solarium, Spa, Spa/sauna, Steamroom, Tennis court, Tours, Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingRoom service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Spanish

Set in a prime location in Cancun, Grand Hotel Cancun managed by Kempinski puts everything the city has to offer just outside your doorstep. The property offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at Grand Hotel Cancun managed by Kempinski. Flat-screen television, air conditioning, heating, wake-up service, and desk can be found in selected guestrooms. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Grand Hotel Cancun managed by Kempinski.