Hotel Ella
8.5Rating
ExcellentRated by Guests
568Reviews
What to expect
Pros
- 🎉Exceptional and warm customer service from staff
- 🍹Delicious food and drinks at the restaurant and bar
- 🏊♂️Great pool and poolside service
- 🛏️Comfortable and cozy rooms with nice amenities
- 🍽️Fantastic food quality and variety
- 👍Convenient and central location
- 🛎️Efficient valet service and quick car retrieval
- 🌿Quiet and peaceful ambiance in the hotel
- 🍸Friendly and skilled bartenders serving great cocktails
- 🎁Personalized and thoughtful touches for guests' special occasions
Cons
- 🧼Issues with room cleanliness and maintenance
- 💸High prices for amenities and services
- 🕰️Delayed or disorganized valet service at times
- 📶Inconsistent or confusing Wi-Fi and tech connectivity
- 🛋️Outdated room furnishings and decor
- 🔒Problems with reservations and overbooking
- 🚪Lack of privacy or noise disturbances in certain rooms
- 🥤Issues with room service and orders not being fulfilled promptly
- 🚗Limited parking options and high valet fees
- 🔌Technological glitches affecting guest experience
What this place has to offer
Things to do and ways to relaxFitness center
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Where you'll be sleeping
39 m²
Deluxe Pool View
1 king bed
28 m²
Mansion Room
1 queen bed
35 m²
Parlor Suite
1 queen bed
35 m²
Premiere Pool View
1 king bed
35 m²
Mansion Petite Suite
1 queen bed
31 m²
Deluxe Queen Room
1 queen bed
40 m²
Deluxe King
1 king bed
40 m²
Deluxe Double Queen
2 queen beds
40 m²
Premium King
1 king bed
35 m²
Premiere Double Queen
2 queen beds
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