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Hotel Astoria

Zermatt, Switzerland

Steinmattstrasse 32, 3920

8.8Rating
ExcellentRated by Guests
219Reviews

What to expect

Pros

  • 🏔️Authentic Swiss Alpine charm and traditional family-run hotel
  • 🍽️Delicious and on-time meals, including fresh breakfast and dinner
  • 🚠Convenient location close to ski resort transportation and rental shops
  • 🧖‍♂️Wellness center with saunas and steam room for relaxation
  • 🛏️Spacious and comfortable rooms with balconies and beautiful views
  • 🏨Friendly and helpful staff providing excellent service and advice
  • 🍵Tea and coffee making facilities in the room for added convenience
  • 💵Reasonably priced for the value and amenities offered
  • 🌄Lovely views, especially of the Matterhorn, from certain rooms and balconies
  • 👪Great place for families, with spacious family rooms and welcoming atmosphere

Cons

  • 🎶Noise from nearby bars and nightlife can be disruptive, especially at night
  • 🛌Difficulty in getting uninterrupted sleep due to noise from adjacent nightclub
  • 🏢Hotel located near noisy establishments, resulting in loud music and disturbances
  • 🛋️Outdated furnishings and decor in some rooms needing a refresh
  • 🥇Inconsistent service quality and amenities compared to the star rating
  • 🔊Lack of soundproofing in rooms leading to disturbances from outside noise
  • ☕Limited coffee and drink selections in the bar and rooms
  • 🚪Issues with room security, such as rooms being left unlocked by cleaning staff
  • 🔌WiFi connectivity problems and delays in resolving technical issues
  • 🍴Simplistic and limited breakfast options, not meeting higher expectations

What this place has to offer

Things to do and ways to relaxSauna, Ski lessons, Skiing, Spa, Spa/sauna, Steamroom
Services and conveniencesConcierge, Daily housekeeping, Elevator, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, French, Portuguese, Italian, Polish, Russian, Greek

Where you'll be sleeping

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35 m²

Junior Suite

1 single bed

Economy Junior Suite image 1
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35 m²

Economy Junior Suite

2 single beds

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25 m²

Double Room

1 single bed

Economy Double Room image 1
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Economy Double Room image 4
25 m²

Economy Double Room

1 single bed

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Single Room with Shower

1 single bed

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Single Room

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Quadruple Room

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CLASSIC TRIPLE ROOM QUEEN BED

QUADRUPLE ROOM 2 BEDS 4 TWIN BEDS image 1

QUADRUPLE ROOM 2 BEDS 4 TWIN BEDS

Triple Room image 1

Triple Room

What other guests say about this hotel

  • 1

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Hotel AstoriaZermatt, Switzerland

Where you'll be staying