Signature Two-Bedroom Pool Villa - Separate living room

Serenity 3-Bedroom Pool Residence - Bedroom

Three-Bedroom Villa with Private Double Pool - Bathroom

One-Bedroom Villa with Private Double Pool - Bedroom

Three-Bedroom Villa with Private Double Pool

Banyan Tree Phuket

Phuket, Thailand

8.9Rating

ExcellentRated by Guests

2838Reviews

What to expect

Pros

🌟Excellent service and friendly staff throughout the resort
🍹Variety of activities and amenities offered, ensuring a fun-filled stay
🌴Spacious and comfortable rooms or villas with thoughtful details and beautiful design
🚲Complimentary bicycle service for convenient and enjoyable exploration of the resort
👶Family-friendly with special care for children, providing baby amenities and fun kids club activities
🥂Personalized attention and special touches like welcome gifts and surprises in the room
💆High-quality spa services and relaxing treatments in a serene environment
🏊Private pools or easy access to beautiful pool areas for a refreshing swim
🍳Delicious and diverse breakfast options, catering to various preferences
🎉Great for celebrations, such as birthdays or anniversaries, with special arrangements and attentive staff

Cons

🦟Presence of insects and reptiles in the villas, affecting the overall experience
🚪Room service and resort communication could be improved for better guest experience
🌧️Weather-dependent experiences, such as beach conditions during rainy seasons
💸Higher costs for on-site dining compared to off-site options in the area
🔒Issues with check-in and check-out processes, leading to delays and inconvenience
📞Difficulty in reaching buggy service or busy phone lines for assistance
🏖️Limited beach access with alternative options that may not meet guests' expectations
👎Lack of recognition for loyalty program members and inconsistent service standards
🕰️Outdated facilities and rooms, suggesting a need for modernization and renovations
🌧️Weather limitations during certain seasons affecting outdoor activities and experiences

What this place has to offer

Things to do and ways to relaxBody scrub, Canoeing, Diving, Fitness center, Foot bath, Golf course [on-site], Hot tub, Massage, Mini golf course, On-site entertainment, Pool with view, Private bath, Snorkeling, Spa, Spa/sauna, Steamroom, Tennis court, Tours, Water sports (non-motorized), Watersport equipment rentals, Wind surfing, Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingBreakfast [free], Restaurant [halal], Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, Chinese [Mandarin], Thai, French, Italian, Arabic, Korean, Russian, Japanese, Malay

Stop at Banyan Tree Phuket to discover the wonders of Phuket. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, gift/souvenir shop, postal service are on the list of things guests can enjoy. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, bathroom phone, clothes rack, complimentary instant coffee, complimentary tea. To enhance guests' stay, the hotel offers recreational facilities such as yoga room, hot tub, fitness center, golf course (on site), golf course (within 3 km). No matter what your reasons are for visiting Phuket, Banyan Tree Phuket will make you feel instantly at home.