View
Exterior view
Exterior view
Exterior view
Exterior view
Exterior view
Exterior view
Exterior view
Exterior view
View
View
Exterior view
Exterior view
Reception
Lagoon View Plunge Pool Suite - Suite room
Lagoon View Plunge Pool Suite - Bed
Swimming pool
Swimming pool
Swimming pool
Swimming pool [outdoor]
Beach Front Plunge Pool Studio - Bed
Swimming pool [outdoor]
Swimming pool [outdoor]
Swimming pool
Beach Front Plunge Pool Suite - Suite room
Beach Front Plunge Pool Suite - Suite room
Swimming pool
Beach Front Plunge Pool Studio - Guestroom
Swimming pool [outdoor]
beach area plunge pool suite - Room plan
Swimming pool [outdoor]
2 DOUBLE BEDS LAGOON VIEW - Guestroom
Food and beverages
Fitness center
Beach
Fitness center
Restaurant
Bathroom
Fitness center
Spa
Beach
Restaurant
2 double beds beach area - Bed
Restaurant
Beach
Bar/lounge
Beach
Facilities
Restaurant
Golf course [on-site]
Restaurant
Bar/lounge
Restaurant
Restaurant
Beach
Restaurant
Golf course [on-site]
Balcony/terrace
Bar/lounge
Restaurant
Beach
Spa
Attractions
Restaurant
Restaurant
Coffee shop
Balcony/terrace
Balcony/terrace
Restaurant
Food and beverages
Canoeing
Restaurant
Restaurant
Restaurant
Beach
Restaurant
Bar/lounge
Bar/lounge
Restaurant
Spa
Restaurant
Restaurant
Bar/lounge
Bar/lounge
Facilities
Restaurant
Attractions
Sports and activities
Restaurant
Restaurant
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null
Restaurant
null
Restaurant
Restaurant
Facilities
Separate living room
Restaurant
Restaurant
Restaurant
Beach
Bar/lounge
Bathroom
Spa
2 Double Beds Beach Front - Guestroom
Beach
Restaurant
Attractions
Beach
Spa
Recreational facilities
Spa
Fitness center

Andaz Mayakoba Resort Riviera Maya

8.5Rating
ExcellentRated by Guests
65Reviews

What to expect

Pros

  • 🌴Beautiful and well-appointed property
  • 🍽️Excellent food options and dining experiences
  • 🚲Convenient access to bicycles for exploring the area
  • 🏊‍♂️Multiple pools to enjoy and relax
  • 🛥️Enjoyable boat tours and rides
  • 👨‍👩‍👧‍👦Family-friendly atmosphere with activities for kids
  • 😊Friendly and accommodating staff
  • 🏝️Peaceful and relaxing environment
  • 🛏️Comfortable beds and well-equipped rooms
  • 🎶Nice music and entertainment options

Cons

  • Slow service, especially in response to requests
  • 🚭Limited smoking areas for guests
  • 💰High prices for additional activities and dining
  • 🚲Limited availability of kid-sized bikes for rental
  • 🍔Overpriced food in restaurants
  • 🚗Noise disturbances like freeway traffic or loud guests
  • 🙅‍♂️Unhelpful or inattentive staff members
  • 🦠Issues with food quality or food poisoning incidents
  • 🚲Expensive bike rentals or additional charges
  • 🕶️Outdated room decor and amenities

What this place has to offer

Things to do and ways to relaxBody scrub, Body wrap, Canoeing, Diving, Fishing, Fitness center, Game room, Massage, On-site entertainment, Pool with view, Private beach, Sauna, Snorkeling, Spa, Spa/sauna, Steamroom, Tennis court, Tours, Water sports (non-motorized), Wind surfing, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French, Portuguese

The 5-star Andaz Mayakoba - a concept by Hyatt offers comfort and convenience whether you're on business or holiday in Playa Del Carmen. Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at Andaz Mayakoba - a concept by Hyatt. All rooms are designed and decorated to make guests feel right at home, and some rooms come with flat screen television, private pool, fan, air conditioning, desk. The property offers various recreational opportunities. Convenience and comfort make Andaz Mayakoba - a concept by Hyatt the perfect choice for your stay in Playa Del Carmen.

Where you'll be sleeping

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30 m²

1 King Bed Beach Front

1 king bed

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66 m²

Beachfront Studio

1 king bed

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30 m²

2 Double Beds

2 double beds

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66 m²

Ocean View Studio

1 king bed

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30 m²

1 King Bed Lagoon View

1 king bed

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30 m²

Ocean View Plunge Pool Studio

1 king bed

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30 m²

Beach Front Plunge Pool Studio

1 king bed

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30 m²

1 King Bed

1 king bed

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100 m²

Lagoon View Suite

1 king bed & 1 sofa bed

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102 m²

Beach Front Suite

1 king bed

What other guests say about this hotel

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Where you'll be staying